Shipping Policy

Shipping

10. What are the delivery charges?

Tech4You Store offers you free shipping if the order value is Rs 699* or more (For Zone A Mumbai) & Rs 1999* or more (For Zone B , Zone D & Zone E) if the order value is less than above rates you will be charged for delivery.

Minimum cart value for free shipping is vary for location, courier serviceability or a product in cart. 

  • Your all products in the order will be delivered on the same day and charged only single shipping cost.
  • Delivery charge varies with the Location, Delivery Time, Weight & Package Dimensions.

Refer the below table of shipping rates.

  • Zone AMUMBAI
  • Zone BMAHARASHTRA
  • Zone DANDAMAN & NICOBAR ISLANDS. ANDHRA PRADESH, BIHAR, CHANDIGARH, CHHATISGARH, DADRA & NAGAR HAVELI, DAMAN & DIU, DELHI, GOA, GUJARAT, HARYANA, HIMACHAL PRADESH, JHARKHAND, KARNATAKA, KERALA, MADHYA PRADESH, ORISSA, PONDICHERRY, PUNJAB, RAJASTHAN, TAMIL NADU, TELANGANA, UTTAR PRADESH, UTTARAKHAND, WEST BENGAL
  • Zone EARUNACHAL PRADESH, ASSAM, JAMMU & KASHMIR, MANIPUR, MEGHALAYA, MIZORAM, NAGALAND, SIKKIM, TRIPURA

NOTE –

  • Business days exclude public holidays and Sundays.
  • Free shipping if the order value is Rs 699* or more (Only For Zone A mumbai Circle)
  • Free shipping if the order value is Rs 1999* or more (For Zone B, Zone D & Zone E)
  • COD Charges Of Rs 50 Applicable On Zone – B, Zone – D, Zone – E
  • No Additional COD Charges In Mumbai Circle.
  • No Additional Weight Charges upto 2kgs In Mumbai Circle.

11. Why my delivery of order is delayed by 1 or 2 days from the estimated time given by the Tech4You Store?

We always ship the orders within the estimated time given to customers. But It happens when our courier partners have a holiday between your order placement date and the estimated date of delivery given by the Tech4You Store.

12. What is the estimated delivery time?

Refer the below tables of Shipping Time.

13. How can I calculate the shipping charges?

If you have already registered on Tech4You Store website and filled all the details of your address and pincode then your shipping rates will be auto calculated on the Cart page.And if you are not registered on Tech4You Store website and you want to calculate the shipping charges for your desired delivery location please follow the below steps.

1 – add the desired products in the Cart

2 – Go to Cart

3 – Click on the Calculate Shipping

4 – Choose your Country, State from the Dropdowns

5 – Mention your Pincode/Postcode/Zipcode in the Box

6 – Click on the Update totals button

7 – Select one of the shipping options available on the page to complete your order.

Note – You Can also check shipping charges by clicking the Calculate Shipping button available on every product page.

14. Why after calculating shipping I am getting this massage – (There are no shipping methods available. Please double check your address, or contact us if you need any help)?

You are facing this error because we are currently not shipping our products to this location. You can contact our customer service & ask for special delivery options for the particular location. (Extra charges will be applicable for shipping)

15. Why COD (Cash on Delivery) option is not available in my location?

COD option is not available in some locations due to our courier partner’s policy for particular location which they serve or they don’t provide COD collection services in some locations. In this case you can place the order by paying from your Credit/Debit/ATM cards, Netbanking, Wallet’s, Mobile payments, UPI.

16. Does Tech4You Store deliver internationally?

Yes we deliver internationally by charging additional international shipping cost on the order.

17. How do i track my order?

You can check the status of your order by clicking “Track Order” button on the home page.

If the estimated delivery date has passed and you still haven’t received your order, please contact us and we will do everything possible to track your package.

If you are not able to find your order in “My account” may be it is possible because you have not completed the checkout process. Please check the cart again if your items are still in your cart. If yes please complete the order again. If you are not able to find your product you have selected in My Account or in your Cart, it’s possible that you may have placed the order using a different email id account.

  • We will timely update you about your order status via Email / SMS.

18. How will i come to know about my order confirmation?

Once your order is confirmed on Tech4You Store we will send you an email/SMS with the order receipt. You can also check order confirmation and order status from My account page.

My Account > Orders

19. What is the meaning of different statuses for Orders? (Order Status)

The different statuses for order are:

  • Processing: Your order is placed and confirmed.
  • Packaged: Your item has been packed and ready to ship.
  • Shipped: Your item has been shipped.
  • DELIVERED: Your item has been delivered.
  • CANCELLED: Your order has been cancelled.
  • RETURNED: You have returned your item and received refund.
  • REPLACED: Your replacement request is complete.
  • COURIER RETURNED: The item is returned to Tech4You Store by the courier as undelivered.
  • Pending Payment – Payment of the order is pending
  • On Hold – Your Order is kept on hold due to pending payments/product unavailability.
  • REFUNDED – Your order amount has been refunded.
  • Failed – Your order is failed.

20. What about the packaging?

We ensure that your products are delivered on time & in good quality packaging. We always pack the products in appropriate-sized packaging to reaches you in undamaged condition.

21. How can I change my delivery address after placing an order?

You can change the delivery address only before the Packaged status on your order page by calling the Tech4You Store customer service or dropping us an email for changing the address.

22. Can I open and check the package before accepting delivery?

The order amount has to be paid in full before receiving the package and signing the delivery sheet. The package can be opened only after the payment is made. If you find any issue after opening the package please Contact us.

23. My package was not sealed or packaged properly?

We deliver your products in good quality packaging to ensure it reaches you undamaged. If you find the package is unsealed or damaged before receiving the delivery please reject the parcel. We will reship the product or refund your money. Please call our customer service for more information.

24. How can i pick up my product from Tech4You Store?

Tech4You Store offers you a convenient way to get your product by receiving it directly from our Tech4You Store. Once you order is placed you can visit our Tech4You store to collect your product without paying and delivery charges. Visit our Contact us page to find the Tech4You Store (Pickup store) address.

Instead of delivering a package to your home or business address, you can directly visit our Tech4You store as per your convenient time between 9.00am to 9.00pm after 2 business days from the date of order placement to collect your order.

We will Email/SMS you once the product is ready with us in Tech4You Store.

*Please show the order invoice to store manager before receiving the product.

25. What if my product is delivered at the wrong address?

If you discover that the Courier Company has delivered your package to the wrong address, you should immediately contact us by dropping us an email on Info@tech4youstore.com  or calling our customer care team. We will follow up with the courier partner and notify you at the earliest possible.

26. What should i do to get my product delivery faster?

To get your product delivery faster you will need to choose a faster delivery options available on your pincode.

Add your products to the cart, Go to your cart & press the calculate shipping button > mention the country > state > pincode. It will show you all the possible delivery options on the particular pincode. It also shows the shipping cost with number of days will take to deliver the product. Select the preferred shipping option and place the order.

27. What should i do if some part or item is missing from the order?

If any part or  item is missing from a set or combo from your order placed, please contact our customer care service or email us on info@tech4youstore.com . We will surly help you to resolve the issue.

28. What if I will not be present at the time of delivery?

If you missed the delivery of your order, don’t worry we will contact you to check when you are available to accept the delivery.

(only 2nd attempt will be tried to deliver the order as per the confirmation of availability from customer, if customer is not available on the same day also the order will be cancelled automatically and refund will be generated in case of  prepaid orders.)

29. Can i schedule my order delivery as per my availability?

This service is available in mumbai circle only. you can schedule you order delivery as per your availability at the provided address. We will call you 1 day before the delivery to check your availability and accordingly will schedule the delivery day and time. If you miss the call please contact our customer support. 

 

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